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SOSgarde Privacy Policy

This Confidentiality Policy describes how Agent White Inc. (collectively, "Agent White Inc.", "we", "us" or "our") collects, uses and shares your personal information.

Agent White Inc. aims to protect your identity and the personal information you share with us. This Confidentiality Policy applies to the personal information provided when completing your online membership registration that form your SOSgarde profile.

 

1. WHAT INFORMATION WE GATHER AND FOR WHAT PURPOSE

1.1 You can browse our website without providing us with any personal information. However, we do collect personal information in the following cases:

  • You register with our website as a member;
  • You contact another SOSgarde member;
  • You participate in one of our contests or promotions, respond to a survey or provide a testimonial;
  • You send a comment or question using the contact form available on our website.

1.2 When you use a debit or credit card to pay your membership or other services offered, we collect your debit or credit card information in order to process your payment. Since the purchase is settled through our website, we may also collect your billing address, telephone number and email address.

1.3 In order to take advantage of full features of our website, you need to register as a member. When you register, we ask you to provide, among other information, your name, email address, age, postal code and phone number. This data is used to create your profile and is saved in our database. The optional information you agree to give us is used for validation purposes and is not saved in our database. When paying for your membership, we collect payment information and the chosen payment method. This information is collected by a third party and is not kept in our database.

1.4 When you enter a contest, participate in a promotion or respond to one of our surveys, we may collect your name, address, phone number and email address. We use this information to administer your participation in the contest or promotion and, for survey purposes, to understand our customers and improve our product, service and promotional offerings. When you register for one of our contests, promotions or surveys, we may ask for your permission to send you marketing information. To withdraw your consent to these communications, please contact us.When you submit a comment or question through our contact form, we may collect personal information such as your name and email address in order to be able to respond to your comment or question. We also collect various types of information that you provide to us in order to allow us to answer your question.

 

2. SHARING PERSONAL INFORMATION

2.1 Unless otherwise specified herein, we undertake not to disclose, rent, sell, transfer or exchange our customer’s personal information to third parties without their prior consent.

2.2 We may need to share your personal information with third parties who provide services on our behalf, such as hosting our website, running background checks, transmitting emails or other communications on our behalf, conducting contests and promotions, or analyzing the effectiveness of our advertising strategy. These Service Providers are not permitted to use or disclose personal information for any purpose other than to perform services on our behalf or as otherwise required by applicable law.

2.3 We and our Service Providers may be compelled to disclose your personal information pursuant to a search warrant, an investigation or an order made by law or for the violation of any law, or otherwise under applicable law or court order.

2.4 We may share your personal information in connection with a merger or sale in whole or in part, or in connection with a reorganization or acquisition of shares or other change of corporate control, as such information may be considered an asset.

 

3. COOKIES, PIXELS AND LOG FILES

3.1 Our website uses "cookies". A cookie is an element of data that our site can send to your browser, which may then be stored on your hard drive so that we can recognize you when you return. We use cookies on pages of our website where you are prompted to log in or that are customizable. If you are registered on our website, these cookies help us identify you and may be necessary to provide you with the services you request. You can always set your browser to notify you when you receive a cookie.

3.2 Our website may also use "pixels". This technology allows us to track which pages of our website you visit. These "pixels" are used to help us optimize our website for you and future visitors as well to analyze our data to review our web and marketing strategies.

3.3 When you visit our website, we record log files with information such as your IP address, the browser you are using, the time spent on our website, your usage patterns, and the domain name of the website from which you linked to our website. We collect this information to help us evaluate and improve your experience on our website.

 

4. UNSUBSCRIBING

4.1 If you no longer wish to receive our emails, simply click on the “Unsubscribe” button at the bottom of our emails. Please note that whenever we send you an email, we give you the option to unsubscribe from our mailing list.

 

5. DELETING YOUR ACCOUNT

5.1 As a member, you have the option of deleting your account. Please contact us to delete your account

5.2 You understand that deleting your account completely erases your information from our database and you will need to re-register if you wish to reuse the services on our website.

 

6. PERSONAL INFORMATION SECURITY

6.1 Access to personal information is only permitted to our employees, subcontractors and authorized Service Providers who require such information for the purposes described in this policy.

6.2 It is your responsibility, in order to maintain an increased level of security, to protect online access to your account with a password of your choice. It is strongly recommended that you do not share your password with anyone.

6.3 You should be aware that no data transmission over the internet can be considered entirely safe and secure. Therefore, we do not guarantee in any way that personal information will not be lost, misused or altered, and we assume no responsibility for the personal information you transmit to us, nor for the use or misuse of personal information by you or third parties.

6.4 It is your responsibility to take measures to ensure that browsing our website is safe. For example, if you are using a public computer, remember to log out when you are finished and never share your password.

 

7. MODIFICATIONS TO THE PRESENT Confidentiality Policy

7.1 This Confidentiality Policy may be updated periodically to reflect changes in our privacy practices. It is your responsibility to review our Confidentiality Policy regularly to ensure that you are aware of our current practices. The revised Confidentiality Policy will be posted on our website and the date of the last update is indicated at the bottom of the policy.

7.2 The revised Confidentiality Policy will be posted on our website and the date of the last update is shown at the bottom of the policy. Changes will take effect as soon as they are posted on our website.

 

8. CONTACT US

8.1 If you have any questions about our privacy practices or if you wish to access or correct your personal information, you may contact us by email.

8.2 Your right to access your personal information is subject to applicable legal restrictions. We may take appropriate steps to verify your identity before granting you access to such information.  If we need to contact you regarding any event involving your personal information, we may do so by email, telephone or postal address.

Agent White Inc.
CP 145, 19 Donegani, POINTE-CLAIRE, QC,
H9R 2V6, Canada
Telephone: +1 888-767-7330
Email: [email protected]



(Latest version of this policy: as of September 14, 2021)

 

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